FAQs

1How can I be sure that I've made my purchase?
Once you have placed your order, you will receive a confirmation email & SMS. If you do not receive an email, contact our customer service
2Can I know what the status of my order is?
Yes. Click on the “Orders status" section in "MY ACCOUNT" and you will be able to track your order in real time.
3What payment method can I use to make my purchase?
We offer the following payment methods: ·Debit/Credit Cards · PayPal
4What are the delivery charges?
Shipping will be charged on order value of less than $50. We provide free shipping for orders valued above $50.
5How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code are mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.
6What are the benefits of signing up with you?
By signing up an account at “website URL” you will be able to access and manage your account information easily. This includes: · Checking your order status · View your complete order history
7What if the product I want is out of stock?
If a product runs out, it will either not be visible on the website or it will be marked as “Out of Stock”. An order may only be placed once the product shows as “Available” on the website.
MY ACCOUNT